Better Services is a private initiative by professionals from customer service industry with experience of more than twenty years in the Dominican Republic.
Management at diverse lines of business, all related to providing customer care for the optimization of quality and efficiency.
Throughout different approaches of EFL and TESOL with different language programs, aiming to deliver ultimate practices in classroom interaction. Presentations at international conferences, studies of International Business, Finance and Business Management.
Certification at NEW-ASURION (USA) in customer service and technical support specialties. Robust experience in CALL CENTER operations in different LOBs: retention, technical, sales, supervision, quality assurance, and others.