Interchange 3: Units 5-8

Differences among customers and the joys and difficulties of living in a foreign country.
Making complaints /describing problems.
Discussing social /environmental concerns
Learning preferences, and types of learning styles.

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Hi,

Please click on the link below to access a summary of your units for the exam!

https://drive.google.com/file/d/0B3-ZqP8CJZQicTg1Yl9qSzZleUE/edit?usp=sharing

 

Alexander Cueto | Certified Trainer and Language Coach
Better Services Consulting

Author: Telescopiord

The author has worked for customer service industry for around twenty years and is currently trainer and teacher for two major companies in the Dominican Republic.

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